Our Process
If this is the first time you have used a house keeping service. Don't worry, the process is relatively straightforward.
1. Contact us
You can contact us by filling in your information on the contact form page. We will aim to get back to you as soon as possible. Or if you have any specific questions that need answering, then feel free to give us a call and we will be more than happy to discuss any queries over the phone.
2. Consultation
Your house keeper will visit your home to determine the current state of cleanliness. From here, we will work with you to establish your custom cleaning plan and the number of hours required. We will also discuss any additional services you may benefit from.
3. Initial or deep clean
Depending on your initial assessment, a deep clean
may be the first step in establishing your ongoing cleaning routine. If it's not required, we will get straight on to your usual cleaning plan.
Following this first clean, we will discuss with you any amendments that may be required for your plan.
Please be aware our house keeper can only give a rough estimate of the duration of the cleaning service, which is based on a basic description of the customer's house. Please note that duration may vary, therefore a degree of flexibility is required.
4. Maintenance
Your cleaning plan is now underway and you are a step closer to a beautiful, sparkling home and an easier life.
We continuously monitor our house keepers to ensure the plan continues to meet your expectations, and we can adjust this at any time to suit any additional needs.